How to Have Difficult Conversations With Your Clients

Firing a client.
Ending a romantic relationship.
Addressing staff behavior problems.
Challenging the racist relative at family dinner.
Talking about finances and debt.

The above are but a few examples of difficult conversations we face in life. For the purpose of this article, we will focus only on difficult conversations from the client-coach perspective and how they can impact our work and business. However, becoming better at work-related difficult conversations is bound to have a…


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